If you are attempting to log in to NetSuite and are prompted to answer a security question but cannot remember the answer you gave, you might be required to reset your password or ask your account administrator to do so. See Update Security Questions Link for details. Select new questions, or provide answers to your existing questions. Click the Update Security Questions link in the Settings portlet. The easiest way to handle this is when you are logged in to NetSuite. Try to reset your questions after the waiting period ends.Since you are not often prompted to respond to the security questions you set up, you may occasionally forget your questions, or the answers you provided. If you answer your security questions incorrectly too many times in a row, you will be temporarily unable to use your security questions. You can set up two-factor authentication straight from your iPhone, iPad or iPod touch with iOS 9 or later or your Mac with OS X El Capitan or later. It's the best way to keep your account secure, and you won't need to remember any security questions. See our tips for choosing security questions and keeping your account secure.Īfter you’ve reset your security questions, you may want to set up two-factor authentication instead. Choose new security questions and answers, and select Continue.
The information you’re asked to provide may vary based on your account details and other factors. If you don't get any options to verify your identity, you can't reset your security questions at this time. Follow the on-screen steps to verify your identity.Enter your Apple ID password, then select Continue.Choose the option to reset your security questions, then select Continue.Enter your Apple ID, then select Continue.
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